Shipping & Returns
Shipping:
We offer shipping for all orders placed on our website using Amazon's Multi-Channel Fulfillment service. Please note that shipping times may vary depending on the chosen shipping method and any additional processing required. Estimated delivery times are as follows:
- Standard Shipping: 3 to 5 days
- Expedited Shipping: 2 days
- Express Shipping: 1 day
FREE SHIPPING on orders over $70 USD (US orders only).
Please allow for additional processing time before your order is shipped. Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the progress of your delivery.
Returns and Warranty:
We want you to be completely satisfied with your purchase from amomii. If you experience any issues with your product within 90 days of receiving it, please contact our customer service team for assistance. You can reach our team by visiting our Contact Us page at https://amomii.com/pages/contact. Our dedicated team will be happy to guide you through the return process and provide support for any warranty-related matters.
Return Process:
To initiate a return, please follow these steps:
- Contact our customer service team via the contact link. Provide them with your order details and a brief explanation of the issue you're experiencing.
- Our team will guide you through the necessary steps and may ask for additional information or evidence, if required.
- Once your return request is approved, we will provide you with detailed instructions on how to proceed with the return, including any necessary return shipping labels or information.
Return Shipping:
If the return is due to a defect covered under our warranty, we will provide a prepaid return shipping label. If the return is for any other reason, such as a change of mind, the customer will be responsible for the return shipping costs.
Refunds and Replacements:
Upon receiving and inspecting the returned item, we will determine if it is eligible for a refund or replacement. If a defect covered under our warranty is confirmed, we will either replace the product with a new one or issue a full refund, according to your preference.
Warranty Information:
We stand behind the quality of our products and offer a 90-day limited warranty on all amomii products sold. This warranty covers any manufacturing defects that may arise within 90 days of receiving your purchase. Please note that the warranty does not cover damage caused by misuse, abuse, or other factors outside of normal use.
If you have any further questions or concerns regarding our shipping or returns policy, please don't hesitate to contact our customer service team.